BOOKING POLICY
Deposit Requirement
A $25 non-refundable deposit is required for all services totaling $25 or more. The deposit secures your appointment and will be applied to your remaining balance at checkout.
Deposits may be transferred one (1) time if the appointment is rescheduled at least 24 hours in advance. Appointments canceled or rescheduled with less than 24 hours' notice will forfeit the deposit and require a new deposit to rebook.
In the event of a true emergency, a refund may be considered at the sole discretion of Blackcrown Esthetics. Exceptions are not guaranteed and are evaluated on a case-by-case basis.
Cancellation & Rescheduling
A minimum of 24 hours' notice is required to cancel or reschedule an appointment.
Appointments canceled or rescheduled with less than 24 hours' notice will forfeit their deposit.
Same-day cancellations will be charged 50% of the scheduled service total. Any deposit already paid will be applied toward the cancellation charge.
No-shows will be charged 100% of the scheduled service total. Any deposit already paid will be applied toward the no-show charge.
Appointments may be rescheduled through your confirmation link or by texting 313-241-4276.
Late Arrivals
A $10 late fee may apply to arrivals more than 10 minutes late.
If sufficient time remains, the appointment will proceed as scheduled. If there is not enough time to complete the full service, the service may be modified to fit the remaining appointment time. The original scheduled service price will still apply.
If there is not enough time to safely perform the service, the appointment may be canceled. In this case, the deposit will be forfeited and a new deposit will be required to book a new appointment.
Pricing
Service pricing and promotional pricing are subject to change at any time at the discretion of Blackcrown Esthetics.
Service Changes
Please make any changes to scheduled services at least 24 hours before your appointment.
Services removed or declined with less than 24 hours' notice may be subject to a fee of 50% of the removed service.
Additional services requested at the appointment may be accommodated if time allows.
Professionalism & Courtesy
Please arrive clean, prepared, and respectful of the space and the appointment time. These policies ensure smooth operations and a high-quality experience for every client — including you.
Promotions, loyalty rewards, referral discounts, and special offers apply to one qualifying service per visit.
Qualifying services must be full-priced services valued at $40 or more. Packages, add-ons, and services under $40 are excluded unless otherwise stated.
Discounts and promotions cannot be combined.
